Annulla ordine

1. Cancellation Conditions

A cancellation request can be submitted under the following general conditions:

the request must be submitted within 72 hours of payment completion;

the order must not yet be processed or shipped;

at the time of the request, useful elements for verification must be provided, such as the order number, proof of payment, and a brief reason for the cancellation.

Requests compliant with these criteria are subject to verification, and the outcome is communicated via email.

2. Cases Not Applicable to Cancellation

Order cancellation is not applicable in the following cases:

the order has already been shipped or handed over to the carrier;

the inability to deliver is due to incorrect address or essential information errors.

If the order has been shipped, the possibility of exercising the rights provided by the Return, Refund, and Replacement Policy remains, within the terms allowed by applicable law.

3. How to Submit a Request

The cancellation request can be submitted through the assistance channels, providing the necessary information for order identification.

The transmitted information is used exclusively for managing the request.

4. Verification and Refund Management

After receiving the complete request, the verification procedure is initiated, and the outcome is communicated via email.

Refunds, if applicable, exclusively concern unshipped orders or, in specific cases, returned orders.

Refund characteristics:

the amount is processed using the same payment method used for the order (e.g., Visa or MasterCard);

refund processing occurs within 1-3 business days of cancellation confirmation;

the credit to the account is normally visible within 3-7 business days of processing, depending on the banking institution's times;

if the credit is not visible within 15 days, assistance can be contacted for verification.

5. Data Protection

Personal data provided in the context of order cancellation are processed in compliance with Regulation (EU) 2016/679 – GDPR:

data are used exclusively for managing the request;

the rights of access, rectification, or erasure can be exercised within the limits provided by law;

to exercise these rights, the indicated contact channels can be used.

6. Assistance and Contacts

For information regarding this Order Cancellation Policy, the following contact details are available:

Store: 430arreda

E-mail: info@430arreda.com

Phone: +39 06 7230264

Address: Via di Tor Vergata 430, 00173 Roma Rome, Italy
Hours: Monday to Friday, 9:00–18:00 (CET)
Service Area: Italy